Frequently Asked Questions

Missing something?

Just get in touch & we can help

Reach out to the Seller, Artisan/Maker directly with your questions.

We love this! Send us an email via [email protected]

[email protected]

If you have another question that's not listed here, feel free to email [email protected]  Keep in mind, we are a lean start up and it may take us some time to get back to you.

Missing something?

Just get in touch & we can help

Your products must be creative, original, “made entirely by hand, hand-altered, or hand assembled (not from a kit)” and “handmade by you (the artisan) or by one of your employees. Should not be made on an assembly line, i.e, commodity, mass produced.  Use of sewing machines and other tools required to create the goods and supplies are just fine! ☺

Art of the Pet Marketplace fees (Artisan Crafted Pet Goods and Supplies)

  1. Once an item sells, there is a 6% commission transaction fee inclusive of shipping charges.
  2. Currently, our payment processor is Stripe https://stripe.com/us/pricing The fees show to be 2.9% + .30 per successful charge.  Please click the link for more info.

No, however if you take advantage of an occasional pre-pay membership, there are no refunds for pre-paids.

Please refer to our Seller Program information.

Yes we do!

We can set up your Shop Profile and list up to 5 products for you "as a service" for $30.00.  This will get you out of the gate fast and then you will just need to set up and connect your Stripe account.  If you would like additional items listed the service fee is $20 for up to an additional 10 items.  Keyword services are $5.00 per 10 product listings.

Remember, we are only enlisting new Sellers/Makers by application only.  So if you are interested in joining up with us that's step 1.  Apply at [email protected]  

Once you are approved, we can proceed with exploring shop setup services for you or you can set up your shop on your own.

If you have another question that's not listed here, feel free to email [email protected]  Keep in mind, we are a lean start up and it may take us some time to get back to you.